tcp code

  • ACMA: We’re Making Sure Carriers Follow The TCP Code

    Critical information summaries (CIS), which provide an easy-to-follow summary of the main costs associated with mobile phone plans, have been compulsory for Australian phone providers since the beginning of March, and make it much easier for consumers to ensure they don’t get caught out by unexpected plan conditions. The Australian Communications and Media Authority (ACMA)…

  • How Your Mobile Phone Bill Will Slowly Become Less Confusing

    The way mobile phone charges are calculated is anything but transparent, and we frequently find them very confusing. Fortunately for consumers, next week will finally see the start of a process that will ultimately make bills easier to follow and reduce the risk of people on contracts getting unexpectedly large bills.