Tagged With tcp code

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Critical information summaries (CIS), which provide an easy-to-follow summary of the main costs associated with mobile phone plans, have been compulsory for Australian phone providers since the beginning of March, and make it much easier for consumers to ensure they don't get caught out by unexpected plan conditions. The Australian Communications and Media Authority (ACMA) is already enforcing that requirement, and says it has already told 38 providers to make sure they are following the code.

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The first major change under the Telecommunications Consumer Protections (TCP) Code kicks in from tomorrow: any company selling a mobile plan in Australia must provide a clear, consistent statement of how much you'll pay for calls, texts and data. That's a welcome development, but you still need to check the details carefully. Here's what you need to know.