gartner bpm 2014

How Melbourne Airport Is Eliminating Paper

How Melbourne Airport Is Eliminating Paper

Melbourne Airport employs 10 fence inspectors. Across a 12-hour shift, each five-person team has to inspect the fence line around the airport half-a-dozen times. And every inspection has to be lodged on a paper report. That’s 4380 pieces of paper every year, describing fences. But no more.

BPM Is Not A Job You Can Do On The Side

BPM Is Not A Job You Can Do On The Side

Business process management (BPM) projects typically require lots of time, lots of money and involvement from multiple departments. Not everyone working on a BPM project will have that as their sole focus, but if you don’t ensure a high level of involvement, the entire enterprise is unlikely to deliver results.