BPM Is Not A Job You Can Do On The Side

Business process management (BPM) projects typically require lots of time, lots of money and involvement from multiple departments. Not everyone working on a BPM project will have that as their sole focus, but if you don't ensure a high level of involvement, the entire enterprise is unlikely to deliver results.

Cake picture from Shutterstock

When building a BPM team, Gartner analyst Michele Cantara offers one simple over-riding piece of advice:

You have to stipulate they need to spend at least half of their time on the BPM effort. Otherwise you don't get a big enough time slice and people don't develop the relevant expertise.

Picking the right people is also important. "Lack of roles and skills are a key reason for failures in BPM projects," Cantara said. "It often comes down to a lack of leadership. Often projects go off the rails simply because of not having the right people"

Cantara's suggestions for picking the right people? "Over-hire for transformational skills. Don't just focus on technical skills. Get experts in change management. That will save you a lot of headaches in the end."

Lifehacker's coverage of Gartner Business Process Management Summit 2014 is presented by the Microsoft Cloud, providing flexible enterprise cloud solutions for business.


    I'm really looking forward to making a BPM cake. I'm not really sure why I'd need "lots of time, lots of money and involvement from multiple departments." for such a task (it doesn't look like a particularly complicated cake) but I guess I know why when I see the recipe.

    Is that white chocolate on the top?

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