apology
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How to Apologise So People Actually Forgive You
The best apologies come from a place of true self-reflection and understanding. You did something wrong, you get why it was wrong, and you want to make a change for the better.
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Why You Shouldn’t Over-Apologise, and What to Say Instead
For some people, it’s easy to over-apologise — or borderline grovel — over any perceived inconvenience. If you’re late to meet a friend at a movie, you might offer a breathless, “I’m so sorry,” as if saving you the perfect seat was desperately important to begin with.
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Do This Instead Of Saying ‘Sorry’ All The Time
In an average day, I probably say “I’m sorry” to at least twenty people. I’m sorry I decided to go down these stairs at the same time you did, I’m sorry you forgot to email me and now this report is late, I’m sorry this other thing entirely out of my control happened and now…