apology

  • Why You Shouldn’t Over-Apologise, and What to Say Instead

    Why You Shouldn’t Over-Apologise, and What to Say Instead

    For some people, it’s easy to over-apologise — or borderline grovel — over any perceived inconvenience. If you’re late to meet a friend at a movie, you might offer a breathless, “I’m so sorry,” as if saving you the perfect seat was desperately important to begin with.


  • Do This Instead Of Saying ‘Sorry’ All The Time

    Do This Instead Of Saying ‘Sorry’ All The Time

    In an average day, I probably say “I’m sorry” to at least twenty people. I’m sorry I decided to go down these stairs at the same time you did, I’m sorry you forgot to email me and now this report is late, I’m sorry this other thing entirely out of my control happened and now…