nbn, the company responsible for the rollout of the National Broadband Network (NBN), has released its Annual Report, which outlines its operational and financial results from its last financial year for the Government. Most of the information in the document, including financial details and how the NBN rollout is tracking, were already covered off before, but the report did reveal just how much nbn spent on it IT and security in financial year 2016. Here's what you need to know.
In August, nbn disclosed its financial results (see a summary of it here) and released its Corporate Plan. Both of those together detailed the NBN's rollout trajectory, financial performance and future plans.
In the financial results, nbn did talk about operating expenses, which was at $1.41 billion, but didn't break out what the money went into. In the Annual Report 2015-16 released today, nbn elaborated on how much it had spent on IT, software and security in the last financial year:
"IT and software expenses increased by $23 million (18 per cent) compared with FY2015, to $149 million, reflecting the growth in application support, software licences and maintenance costs, as well as IT security costs."
According to nbn's Corporate Plan, over the past year, the company has successfully used IT to help scale the business by implementing the required support platforms that cover fulfillment, billing, workforce management and maintenance:
"The alignment of IT to critical business needs has been improved through implementing a disciplined road mapping and prioritisation process. In the near term, the focus is on scalability without compromising stability, in addition to supporting the product and technology launches… In the longer term, IT aims to become an efficient digital utility shifting from build and scale to an efficient operating mode."
On the security front, nbn is investing in not only cybersecurity defence measures, but physical security as well:
"nbn’s security activities cover information (cyber), physical and personnel security, security investigations, privacy and security knowledge management... Key initiatives include the uplift of the Cyber Security Operations Centre to 24/7 capability, improving investigations capabilities, and enhancing the privacy and security education and awareness programs."