Last week, Google CEO Sundar Pichai spoke at a hearing of the House Judiciary Committee in the United States. Ostensibly, one of the main reasons Pichai was asked to attend was in order to answer questions about security issues with various platforms operated by Google. But as you'd expect, the hearing turned into a comedy writer's dream with enough fodder to fill late night monologues for countless presenters. But buried in the dross was a very important question about the trustworthiness of algorithms.
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Tumblr announced today that all adult content would be banned starting from December 17th, a move that has caused many of the site's users to declare its imminent death. The move comes after the Tumblr app was removed from the iOS app store over child pornography concerns, but aside from being frustratingly arbitrary, the site's filtering technology seems to have no idea what adult content actually looks like in a Tumblr post.
One of the most convenient features Pixel 2 and Pixel 3 owners enjoy, call screening, is getting an important upgrade. By the end of the year, your device will be able to save the call transcriptions it creates when dealing with suspected spam calls (or calls you choose to screen manually). And if you don’t want to wait, you can beta test the feature right now.
Artificial intelligence and automation are often seen as a threat to workers but that attitude isn't universal according to new data from SEEK. Although a small number of workers are still in the dark when it comes to automation many see it as a potential benefit although there are some interesting differences between different demographic groups.
Earlier this year, Google demonstrated a new service called Duplex - an AI-powered program that could make calls on your behalf and talk to operators to make reservations. Since then, Google Duplex has been available to a very small and select number of Google Pixel owners and only worked in a limited number of areas. That trial is now explaining to more users and places.
Over the last few weeks, something has been bothering me. One of the recurring themes I'm hearing about, either directly or indirectly, has been around the intersection between technology and trust. While the issues around government access to encrypted communications have received plenty of airplay, the expanding use of machine learning, broad access to vast swathes of data and increased use of social media has made trust the voluble commodity in tech.
As more tasks become automated through the use of machine learning and AI driven systems, there's been a worry that many people would lose their jobs. On the flipside, there's been optimism that automation will take people away from dreary and repetitive tasks and direct their skills to more complex or rewarding work. But a recent study by the United Nations' International Labor Organization (ILO) says the reality, at least for now, is very different.
A recent survey of 5000 respondents, including 100 businesses and 500 consumers from A/NZ, has found there's a wide disconnect between what we expect from customer service and what businesses deliver. Businesses greatly over-estimate their performance and customers still prefer traditional shopping channels although their service expectations aren't being consistently met.
With job-search sites now using software to help filter candidates, it's important to tailor your CV to ensure it has the highest chance of passing that first round of screening. Recruitment agency Hays recently polled over6000 people and learned that over a quarter have already tweaked the CV with another 54% planning to update over the coming year. Just one in five have no plans to bring their CV into the 21st century. So what do you need to do to get your CV algorithm-friendly?
There's a scene in The Matrix when Morpheus explains to Neo that the Matrix is a world governed by rules and that those rules can be manipulated or broken. In effect, what Morpheus was advocating was finding ways to carry out an action that the software didn't anticipate in order to generate an unexpected outcome. That's what anti-AI is about.
We're getting to that time of the year when we're thinking about submitting our tax returns and, hopefully, scoring a nice little refund. But, sometimes, the cost of getting your return done and the time it takes puts us off. If you trust Facebook Messenger, TaxBot offers a quick and easy solution for people who have simple tax returns.
Google Lens, once a Pixel-only feature, is now a part of the Google Photos app (or a standalone Android download). During Google I/O this year, Google announced a number of new features for Google Lens, and you can play with them on both iOS and Android right now - assuming your device now supports Lens in its Camera app (or the standalone Lens app, if it doesn't).
Artificial intelligence is one of those technologies that promises a lot but, so far, hasn't delivered on all its promise. Many of us use AI every day, whether it's to get directions to a new place, or when we interact with a chatbot on a website. But our experience with AI can often leave us a little cold, wondering how technology can get things so terribly wrong. Some researchers at the Massachusetts Institute of Technology (MIT) looked at this when they created Norman - a very dark form of AI.
Machine learning and artificial intelligence are near the top of the list of items dominating discussions about digital transformation. Chris Bedi is the CIO at ServiceNow and he said, during a briefing at the company's Knowledge 18 event, CEOs are now value in speed over cost. As businesses are changing, he says there's a huge sense of urgency as companies want to ensure they're not left behind.
We've all been online when an ad or "sponsored post" appears that seems to a little more about you than you expect or want. It might be a post spruiking enagement rings or a dating agency following a change in relationship status that you thought had been kept private, or offers to buy a product of a personal nature. While in some contexts, those offers might be helpful, some of us may find them creepy. And that's what a recent report found.
Microsoft has made a bunch of announcements at their SharePoint Virtual Summit. The big change on the SharePoint side of things is Spaces - which give a virtual reality spin to how people interact with information stored in SharePoint. Artificial intelligence has been further integrated in to Office 365 with the ability to better understand what you were working on as well offer more information about images you use and an improved way of working with files in Microsoft Teams.
Lots of discussions about complex topics start with the premise that there are two types of people. That's where Symantec's Chief Technology Officer Hugh Thompson began his discussion on the challenges facing the security industry. He began his entertaining security keynote at this year's CeBIT event in Sydney telling the story of a bird that flew into a commercial aircraft as the plane was being loaded by ground staff. It was trapped in the passenger cabin, only becoming known when the trans-Atlantic flight was in the air. The reactions to the story are indicative, he said, about differing attitudes to security risks.