All day, every day, the struggles your kids face are real. And you can bet they will let you know about those said struggles. Maybe they can't figure out a homework problem. Or how to place the correct arm into the correct armhole of a jacket. Or maybe the moat of their LEGO palace does not look like the picture, and therefore it's all wrong, all of it.

January is the quietest month in Australia. But for hospitals, which provide care 24/7/365, January is a time of big transition. And for patients, that means January is when things are more likely to go wrong.