Artificial Intelligence (AI) is the big thing in tech at the moment. The ability to use computing power to offload tedious or repetitive tasks that take people away from higher-value activities is seen as both a great benefit but also a significant threat to current employment. But cloud-based point-of-sale (POS) provider Vend has embraced AI as it rolls out its new Dott platform. This is a tool that will allow business people to gain better insights into customer behaviour and improved control over stock in their store. I spoke with Vend's founder Vaughan Rowsell about Dott and AI's role in retail.
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As the retail world prepares for the Australian arrival of Amazon, small businesses might, particularly, be feeling pressure to get their digital and omnichannel house in order. While large retailers have the resources to build new systems and rearchitect systems, smaller retailers aren't in the same position. Dave Scheine, the new country manager for cloud-based point of sale system Vend says the news isn't nearly as dire as some might think.