Salesforce launched the new version of its core customer relationship management (CRM) offering, called Lightning, last year and has now unveiled its first major update for the platform. The new Lightning will include improved analytics, intelligent email and advanced sales features along with the ability to make calls directly from the platform. Here are the details.
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In this week's KIQ, we look at a question that you wouldn't expect to hear during an interview.
Predicting the future is near impossible -- but that doesn‘t stop us all from having a red hot go. Human beings have been predicting the future since the beginning of history and the results range from the hilarious to the downright uncanny.
One thing all future predictions have in common: they‘re rooted in our current understanding of how the world works. It‘s difficult to escape that mindset. We have no idea how technology will evolve, so our ideas are connected to the technology of today.
Good employees are hard to find and it's in a company's best interest to recruit and keep as many of them as possible. One of the ways to do this is ensuring your organisation is attractive to work at. Money doesn't always inspire people to be loyal to an employer -- but making them feel good about where they work can. Here's where philanthropy comes in.
A little-known man named David Rudnitsky is credited for kicking off Salesforce's success in the enterprise space which eventually led the software-as-a-service company to the US$50 billion business it is today. Rudnitsky left an indelible impression on the company and its CEO Marc Benioff as he used 11 rules to guide him on how to do business. He is still the most successful salesman to have ever worked at Salesforce. Here are his tips.
Last week, Microsoft and Salesforce.com announced a somewhat surprising alliance that will see tighter integration between Salesforce.com and Office 365. As soon as I heard about this, I wondered: what does that mean for Dynamics, Microsoft's own CRM package?