ShopMate is a freight-forwarding service run by Australia Post that solves a common online shopping problem. In short, it sets up a US postal address so that you can buy items that don't ship internationally. Purchases are then forwarded onto you for a "small" fee. It sounds great on paper, but is it actually worth the money? Well, that all depends on what you're buying.
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If you don't pick up your Australia Post parcel deliveries after five days, you might be on the hook for an extra $9 fee. That'll be another sting for the 8 per cent of AusPost's customers that are a bit tardy with their post office visits, and it'll net the mail carrier even more money to prop up the struggling letter delivery business.
As we have recently mentioned, Australia Post could use a bit of improvement so it's good to see the ambitious start-up Sendle come in and apply a bit of pressure. Sendle has teamed up with Toll to offer door-to-door parcel delivery for small businesses, providing an alternative to our postal incumbent. Here's how the prices stack up.