This morning, Telstra chief operations officer Kate McKenzie announced the company is investing $50 million to prevent outages across its telecommunications services after several embarrassing incidents in the past few weeks where its mobile network went down. A few hours later, it's fixed-line broadband service experienced an outage. Oh, the irony. Here's what we know.
Tagged With outages
IT failures can be costly and being able to respond quickly is paramount to minimising the damage to your organisation's productivity and profitability. Trouble is, while IT departments are responsible for addressing technology failures, finding the right person within the department to look at the issue as soon as possible is often the challenge. Many companies don't have the right communication protocols in place. We look at five ways you can improve your company's incident management process in the face of an IT meltdown.
Checking social networks is a morning ritual for many, and when that routine is disrupted — as it was recently when Facebook's servers went down — its absence can come as a surprise. But what also becomes apparent is that when the world's most popular social network is inaccessible, so too are many thousands of websites that rely upon Facebook services.
Twitter was down for three-quarters of an hour this morning (meaning dedicated Twitter users had nowhere to complain about Twitter being unavailable). Twitter's explanation for what happened is a reminder that no deployment is immune from unexpected problems — and also a nifty example of how to understate those issues.
Gmail suffered an outage yesterday, with some users unable to fully utilise the service for close to ten hours after two successive network failures created difficulties. While that sucked if you were one of the people affected, it's worth noting that even a 10 hour outage means 98.6 per cent uptime.