isps

  • TIO Gets Increased Powers To Fix Your Phone And ISP Problems

    The Telecommunications Industry Ombudsman (TIO) has always been the main resource to use when you’ve experienced a billing or service problem with a phone company or internet service provider (ISP) and can’t get the problem solved by talking to the company directly. From July 1, its ability to do that will be enhanced with the…


  • High Court Confirms ISPs Not Responsible For Controlling Piracy

    The Australian Federation Against Copyright Theft (AFACT) has lost its High Court appeal in its long-running piracy battle with iiNet, which would seem to effectively draw a line under that particular legal case. We’ll have a full analysis up this afternoon after AFACT and iiNet stage press conferences to discuss the decision; in the meantime,…