human communication
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Ask Yourself These Questions When You’re in a Sticky Situation
Despite our best efforts, most of us end up in situations from time-to-time (some people more than others) that require us to make tough, unpleasant decisions. Maybe there’s no clear “right” answer, or it’s a lose-lose situation. Perhaps it involves a person or scenario that not only makes you anxious, but that you actively dread…
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When You Should Say ‘Thank You’ Instead of ‘Sorry’
Apologising correctly and with great effect is an imprecise art. Any apology that truly suffices will convey both why it is you’re sorry, and that you understand how your potential transgression may have affected other people.
