Tagged With email etiquette


One of the best things the Internet has delivered over the last 20 years or so, since it moved from being a tool of academia and the government into broad public use, is email. The days of sending letters if you were patient, faxes if you had a machine, or a telegram or Telex were suddenly usurped by a tool that offered near instant delivery and is almost free. But that's led to a new challenge; managing the volume and velocity of messages. How do you manage the mountain of email, or does it manage you?