conversation

  • How to Improve Communication in Your Relationship

    How to Improve Communication in Your Relationship

    Communication is obviously key in a relationship — so what do you do if you find yourself in a relationship where real conversations aren’t happening? First, it’s important to remember this is not unusual. If you have been in a relationship, especially a longterm one, it’s likely you’ve experienced some form of communication breakdown. Comfortable…


  • How a Use the ‘Golden Silence’ Technique to Win Negotiations

    How a Use the ‘Golden Silence’ Technique to Win Negotiations

    I was in a sales call once and, at a pivotal moment, a senior salesperson asked the client if our service fit their needs. There was only silence on the other end of the line. One Mississippi. Two Mississippi. Three Mississippi. Nothing. Maybe the client didn’t hear the question? Four Mississippi. Five Mississippi. 


  • How to Get a Compulsive Talker to Shut Up at Work

    How to Get a Compulsive Talker to Shut Up at Work

    You’re on a Zoom call or gathered around the conference table and, once again, that one particular colleague interjects with a rambling, self-important monologue that dominates the conversation. Despite everyone’s best efforts to keep the discussion on track, this person gradually consumes the proceedings, time and again, subjecting everyone to their meandering stream of consciousness,…


  • Use Your Kid to Get Out of a Conversation

    Use Your Kid to Get Out of a Conversation

    Children — especially the young variety — tend to be inconvenient in most situations. I’m not blaming them for this, I’m just saying that a person doesn’t realise how easy it is to do something as basic as, like, walk out the front door until they have small children to drag along with them. Everything…