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Tagged With contact centres

Amazon Offers New Cloud-Based Customer Contact Centre

Anthony Caruana

Mar 29, 2017, 3:30pm

0

Amazon Connect pulls together a number of AWS services such as S3, Cloud Watch and lambda to create a cloud-based contact centre.

Optus Is Selling Contact-Centre-As-A-Service

Angus Kidman

Mar 19, 2014, 9:30am

2

Yeah, everything is a service these days. Optus has just rolled out a Contact-Centre-As-A-Service.