consumer rights
-
Who Owns Your Smartphone: You Or The Manufacturer?
6When Samsung Electronics remotely disabled the last of its flawed Galaxy Note 7 smartphones last month, it further blurred the lines between who ultimately controls your electronics: you, or the companies that make it work? Industry executives and analysts say companies are exerting greater remote control over their devices – changing how and whether they…
-
Telemarketing Rules In Australia Are Getting A Consumer-Friendly Revamp
The Australian Communications and Media Authority (ACMA) is preparing to tighten up the rules for telemarketers and researchers. This will affect how they are allowed to interact with you over the phone – in a good way. Here are the proposed changes that you need to know about.
-
The Thermomix Has Burned 87 Australians And The ACCC Isn’t Happy
To paraphrase Kate McCartney from The Katering Show, the Thermomix is a futuristic saucepan presumably spawned in a gangbang of different cooking appliances. It also has a tendency to explode without warning on its owners, causing horrific second-degree burns. Following a mass incident report by consumer advocacy group CHOICE, the Australian Competition and Consumer Commission…
-
Dick Smith Will Honour Extended Warranties From The Grave
The organisation that provides extended warranty services for Dick Smith has announced it will honour all claims sold by Dick Smith across Australia and New Zealand. Crucially, this includes products that were sold after the chain went into receivership. Hurrah!