consumer protection

  • 85% Of Electronics Retailers Ignore Australian Consumer Law: CHOICE

    The vast majority of staff at Australia’s major electronics retailers are pretty clueless when it comes to consumer rights, according to a new investigation by CHOICE. The consumer watchdog discovered widespread violations of Australian consumer law across 85 per cent of Harvey Norman, The Good Guys and JB Hi-Fi stores around the country.


  • Ask LH: Are Non-Refundable Deposits Legal?

    Dear lifehacker, What’s the deal with non-refundable deposits? I’ve been caught out and pressured into a transaction before when I’ve put down a small amount of my hard earned cash as a deposit and having second thoughts isn’t a good enough excuse to change your mind. Is taking a non-refundable deposit against consumer law or…