consumer protection
-
Ask LH: Are Private Sellers Obliged To Replace Faulty Second-Hand Items?
Dear Lifehacker, I purchased an imported Lenovo Yoga Pro 3 from a coworker who decided to upgrade. I was very happy with it, but it died suddenly within six months of the initial purchase. Lenovo don’t seem to offer warranty service on this model in Australia, and the chance of repair seems slim. Is my…
-
85% Of Electronics Retailers Ignore Australian Consumer Law: CHOICE
The vast majority of staff at Australia’s major electronics retailers are pretty clueless when it comes to consumer rights, according to a new investigation by CHOICE. The consumer watchdog discovered widespread violations of Australian consumer law across 85 per cent of Harvey Norman, The Good Guys and JB Hi-Fi stores around the country.
-
Ask LH: Are Non-Refundable Deposits Legal?
Dear lifehacker, What’s the deal with non-refundable deposits? I’ve been caught out and pressured into a transaction before when I’ve put down a small amount of my hard earned cash as a deposit and having second thoughts isn’t a good enough excuse to change your mind. Is taking a non-refundable deposit against consumer law or…