Level Up Your Life
Level Up Your Life
consumer protection
Sarah Basford
If you’ve ever had to deal with trying to get a faulty product repaired or replaced, you’ve probably at least once experienced the struggle of dealing with an unhelpful customer service representative who seems unwilling to assist. Now, a Federal Court decision has unwittingly handed companies a “cheat sheet” on…
![[Updated] Your Might Be Able To Get A Refund On Your HP Printer](https://imgix.lifehacker.com.au/content/uploads/sites/4/2016/10/hp-deskjet.jpg?ar=16%3A9&auto=format&fit=crop&q=65&w=800)
Fresh on the heels of a similar declaration from Telstra, Optus has announced it will be compensating customers for slow NBN speeds. Here are the details.
Dear Lifehacker, I recently made a payment for goods of $8000 on my credit card. I asked the merchant if it was okay to pay by CC and the answer was yes — but there was no mention of a surcharge. Six months later, they sent me another invoice for…
![What Does The ACMA Actually Do? [Infographic]](https://imgix.lifehacker.com.au/content/uploads/sites/4/2016/02/Gavel.jpg?ar=16%3A9&auto=format&fit=crop&q=65&w=800)
![CHOICE: Your ’50+’ Sunscreen Could Be As Low As 29 [Infographic]](https://imgix.lifehacker.com.au/content/uploads/sites/4/2015/12/shutterstock_186970088.jpg?ar=16%3A9&auto=format&fit=crop&q=65&w=800)
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