bill shock

  • We’re Becoming Desensitised To Mobile Phone Billshock

    There was a time when every other story on the TV shows that pass for “current affairs” was about bill shock. The stories were simple. Someone signed up to a mobile phone plan and when the bill arrived at the end of the month it was much higher than expected. The customer would would shake…


  • GorillaStack Helps IT Managers Keep Track Of Where They Spend

    As businesses begin to adopt cloud technology to reduce their operating costs, more and more are falling victim to cloud bill shock — where the unseen costs of support, tools or skills can eat into planned budgets. GorillaStack allows IT managers to automate their cloud infrastructure and receive real-time notifications about their expenses, tools which…


  • How The New Rules To Curb Global Roaming Charges Will Work

    The Australian Communications and Media Authority (ACMA) is introducing new rules to make it less likely Australian travellers will suffer a horrendous case of bill shock when they return from an overseas holiday and discover a massive global roaming bill. Here’s how the new system will work (and why anyone using a carrier other than…


  • Optus Quietly Puts Caps On Bill Shock

    Optus customers who go over their “cap” limits will only be charged up to a certain pre-set point, which is a major victory over bill shock. Optus, though, has implemented this in a very quiet fashion.