Tagged With bill shock


There was a time when every other story on the TV shows that pass for "current affairs" was about bill shock. The stories were simple. Someone signed up to a mobile phone plan and when the bill arrived at the end of the month it was much higher than expected. The customer would would shake their fist saying the carrier ripped them off while the service provider said it was up to the user to make sure they understood the contract they had signed up for. Thankfully, there have been improvements but many people are still being hit with excess charges. However, it seems they just don't care as much.


If you're on a cheap mobile phone plan, there's a good chance your monthly data allowance is woefully inadequate. This can lead to huge bills at the end of the month if you don't keep close tabs on your usage.

Instead of switching off your mobile data completely (or downgrading to a basic phone), try following these simple data-stretching tips. With plenty of discipline and a bit of know-how you can make even the flimsiest of data plans go the distance.


As we move into colder weather and the heaters come on, more households are at risk of 'bill shock' from their electricity bills. To counter this, Melbourne-based power company Sumo Power has introduced an 'unlimited' energy contract, or so to speak, providing as much energy as your household needs for one fixed price.


As businesses begin to adopt cloud technology to reduce their operating costs, more and more are falling victim to cloud bill shock -- where the unseen costs of support, tools or skills can eat into planned budgets. GorillaStack allows IT managers to automate their cloud infrastructure and receive real-time notifications about their expenses, tools which can save up to 40 per cent on cloud deployments.


Apple has agreed to refund $US32.5 million to US customers after the Federal Trade Commission found it was too easy for kids to make in-game transactions without their parents’ permission. Australian parents won't be seeing any of this money, unfortunately. Here's what you can do to safe-guard your own device from accidental in-app purchases.


The Australian Communications and Media Authority (ACMA) is introducing new rules to make it less likely Australian travellers will suffer a horrendous case of bill shock when they return from an overseas holiday and discover a massive global roaming bill. Here's how the new system will work (and why anyone using a carrier other than the big three won't notice changes for a long time).


Optus customers who go over their "cap" limits will only be charged up to a certain pre-set point, which is a major victory over bill shock. Optus, though, has implemented this in a very quiet fashion.


Critical information summaries (CIS), which provide an easy-to-follow summary of the main costs associated with mobile phone plans, have been compulsory for Australian phone providers since the beginning of March, and make it much easier for consumers to ensure they don't get caught out by unexpected plan conditions. The Australian Communications and Media Authority (ACMA) is already enforcing that requirement, and says it has already told 38 providers to make sure they are following the code.