For much of my IT career, whenever we tried to something new or wanted to evaluate how we were performing in a particular area people would, inevitably, ask the question "What is best practice?". And that would lead to reading analyst reports and research that would add very little other than advice to look at what other people are doing that works. At the opening keynote of ServiceNow's Knowledge18 conference, company CEO John Donohoe touched on the question and offered some advice. Here's what he had to say.
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Security threats aren't all the same. Although there are some widespread security events like the recent WannaCry and NotPetya outbreaks, some industry verticals are hit in more in more targeted ways. Mike Brown is RSA's vice president and general manager for the public sector. I spoke with him at the recent RSA Conference in Singapore about the threat landscape for the public sector.