A dodgy home internet connection is just expected if you're living in Australia. When it works, it works reasonably well but when it doesn't, you'll spend minutes and sometimes hours trying to figure out if the problem is you, your ISP or the NBN. Aussie Broadband has come up with a solution to give customers a chance to fix the service themselves before resorting to more drastic measures.
Aussie Broadband is bringing back one of its best NBN deals, with contract-free, unlimited data plans starting at $69. As an added bonus, you can also get your first month free! Here are the details.
Aussie Broadband is now offering its customers a solution to solve internet interruptions by giving them a switch to 'kick' their connection. Built into the MyAussie app, a connection 'kick' acts like a remotely-controlled fresh reboot but even more powerful. Rather than just the old switch on, switch off method for your modem when it's playing up, the 'kick' will restart everything all the way through the network.
It might not be able to solve any major issues, but most minor issues could likely be resolved through this ultimate switch.
The kick solution was built by the ISP's in-house development team in 45 days and will be available to the 39,000 customers who use the MyAussie app, according to Aussie Broadband.
How do I 'kick' my internet?
To 'kick' your connection on Aussie Broadband, you'll first need the MyAussie app. Select your Service Tests and then choose Kick Connection. Doing this will completely reset your connection and will force your devices to re-authenticate with the network. It's a minor inconvenience for what might likely solve your issues.
If you're not currently an Aussie Broadband Customer, you can check out some of the best plans below. Click on the interactive tables to see the full inclusions!
NBN 25 / Casual Plan (500GB Data, $55 per month)
NBN 25 / Everyday Plan (Unlimited Data, $69 per month)
NBN 50 / Family Plan (Unlimited Data, $79 per month)
NBN 100 / Power User Plan (Unlimited Data, $99 per month)
The above plans are also available in Fixed Wireless iterations for the same price and with the same data inclusions
While many Retail Service Providers (RSPs) have had their reputations tarnished through the rollout of the NBN, one company seems to have thrived. Aussie Broadband, which was formed through the amalgamation of Wideband Networks and Westvic Broadband, is often mentioned in positive terms by customers saying their service and performance are excellent. But what about value for money? Let's see how Aussie Broadband's plans stack up against some of the big boys.