Plex Users: Delete The Windows Store App And Download The Updated App

Plex Users: Delete The Windows Store App And Download The Updated App
Screenshot: <a href="">Plex</a>

One of the great things about Plex — aside from using it to create your own private, sharable streaming library — is just how many platforms it supports. You can use the service (and server) on Android, iOS, PC, Roku, smart TVs and even your web browser.

Plex recently released a new desktop client that aims to consolidate its Windows, Mac and web clients, as well as the separate Plex Media Player, into a single app. And for Windows users, this new version of Plex isn’t (currently) available on the Windows Store.

Here’s a quick rundown of what that means for you and all the new features that come with Plex’s updated program.

The new Plex replaces old apps

Plex’s new app replaces the previous Windows and Mac desktop apps entirely. In fact, as of this week, Plex is no longer available in the Windows Store, and it’s unclear if this version will show up there at some future point.

So if you’re using the Windows Store version of Plex right now, uninstall it — since Plex isn’t updating it — and grab the standalone version instead.

Plex is also going to be phasing out its Plex Media Player app in favour of packing everything under one roof. That also means a few feature changes:

For the TV layout lovers out there, we want to be clear about this: the long-term plan is for the new desktop app to replace Plex Media Player as our only desktop solution. The new desktop app is notably lacking TV mode, which means that we’re going to stop supporting the traditional HTPC setup (using a desktop computer connected to your TV or home theatre) with this app. There. We said it. It marks the end of an era for us, and we’d be lying if we said it wasn’t a little bittersweet. But take heart. We looked at how most people were using the app, and most of you will have an equal (if not better) experience with a streaming device and our new players.

If you aren’t quite ready to transition, the Plex Media Player will receive updates through to 30 January 2020. After that, it’s transition time.

New Plex’s new features

When it comes to playing media, the new Plex desktop is functionally equivalent to the apps on other platforms — such as Android and iOS — but with the addition of the Plex web client’s server management tools. This means you’ll be able to add, remove and organise your server’s media files from within a single app on all PCs.

More importantly, the new app comes with a revamped “offline” mode — now called “downloads” instead of “sync” — that can dump your media onto your device faster than before. You’ll get more information about your downloads, and they will (hopefully) not suffer nearly as many bugs as Plex’s expired “sync” feature.

One thing that hasn’t changed, however, is that you’ll still need to be a Plex Pass subscriber in order to watch media offline.


  • With each new update the Plex team are either making the user experience worse, or wasting time on things no-one cares about (TIDAL?).

    After using Plex from the beginning (and XBMC before that), I think it’s time to start looking for a new media server and client.

    • Kodi is still King afaic. Plex just will not pass through to my Denon sound system properly and it plays merry hell on my NUC’s audio setup. Plus, even though I have my NAS connected directly to my system’s router it will not connect directly, what’s up with that? Kodi, is a straight forward, no nonsense setup and only takes minutes plus it finds my Denon and NAS straight away.

  • I am completely at loss as to what this all means. I started using Plex some years ago as I have built up a modest library of movies and tv shows. I gave up in the end and went to Kodi because my server was not that powerful and I could not get subtitles to work with Plex.
    I have recently started using Plex again with a more powerful Qnap server and have found I can play 4k even with subtitles on my main TV as well as the ones in the bedrooms. Great!! So what happens now??? Do I just go back to using Kodi and have an Android box or other player in every room? My last non smart tv will be replaced soon and I thought that I could play my library on every tv using the tv’s Plex app and do away with external players.
    Every time I think I can use Plex successfully, it presents a problem. This latest seems to be part of a self destruct mission for them.

    • From what I can tell, “TV mode” is being ditched on the desktop app, but smart TVs and streaming devices will still have the “TV mode” interface, so nothing much will change for you.

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