How I Succeeded is a regular series on Lifehacker where we ask business leaders for the secrets and tactics behind their success. Today: Fusun Batey, national brand manager at co-working office provider Christie’s Spaces.
Current gig: Fusun Batey, National Brand Manager at Christie’s Spaces
Location: Brisbane, Australia
Current mobile device: iPhone X
Current computer: HP Spectre
One word that best describes how you work: Fast!
What apps/software/tools can’t you live without?
My G Suite apps – Gmail, Drive and Calendar – are essential for managing my work, personal and family commitments, especially when I’m travelling between offices.
What social network do you find the most useful?
Definitely, Instagram. It’s the perfect vehicle to help our coworking members visualise their success in a beautiful space.
What were the most important lessons you learned while growing your business?
Agility. Once you feel like you have the perfect product, it can be hard to adjust your brand and way of thinking. However, listening to customer feedback and adapting your business strategy accordingly is essential for longevity in the market.
What has been the most surprising part of your business journey?
I never envisioned needing to know about the inner workings of IT infrastructure, that’s for sure! Christie’s Spaces throughout Australia and especially our newest space in Brisbane CBD support a wide range of industries with an even wider set of needs for their workspaces. The sheer size and scale of the IT infrastructure involved in ensuring our members receive the best possible support is no small feat.
The resources available to Christie’s Spaces members would normally be inaccessible and cost-prohibitive for most small businesses and start-ups, but we’ve shown they can be used on-demand and at an affordable price.
What everyday thing are you better at than anyone else?
One of my passions is supporting my team members in their growth journey. When I nurture and motivate my team with all the tools they need to succeed, I see them provide the same level of care and support to our members.
What’s your sleep routine like?
I wake up every morning at 5 am. Early to rise, early to work.
What advice would you offer to other businesses on how to succeed?
Learn to leverage your networks and don’t be afraid to try the unknown! If you only stay in your lane, you’re not differentiating yourself enough from competitors. Remember the magic of growth happens outside your comfort zone.