Cloudflare's New DNS Service Is A Lesson On Bad Timing

Image: Cloudflare

Over the weekend, Cloudflare announced a new DNS service, in partnership with APNIC, that promises faster performance and improved privacy. And while those are good things, making such an announcement on April Fools Day left may people shaking their heads and wondering if the whole thing was a hoax. It turns out, it's not a hoax with the new service offering faster address resolution and a promise to wipe all logs of DNS queries within 24 hours.

Cloudflare has published a couple of articles (here and here) describing why they've launched the service. In both announcements, they are at pains to mention it's not an April Fool Day hoax, noting that the use of 1.1.1.1 is a play on date, which in the United States is shown as 4/1.

Cloudflare has published a "How To" page that tells you how to change your connection settings to take advantage of the new service with two new DNS entries needed, pointing to 1.1.1.1 and 1.0.0.1 - the second address is for redundancy.

APNIC is partnering with Cloudflare saying "This project will provide APNIC Labs with unique opportunity to gain some valuable insight into the query behaviour of the DNS in today’s Internet and will allow us to further our existing research activities in looking at the DNS".

One of the goals is to look at how a better understanding of DNS can help with mitigating DDoS attacks, saying all the data collected will be destroyed as soon as the statistical analysis of the data flow is complete with access to the data limited to researchers in APNIC's labs.

The project is scheduled to last for five years.

But, the timing

While the timing of the announcement probably seemed clever, Cloudflare had to make multiple pleas for people to not think it was an April Fools Day scam. Cloudflare's Matthew Prince said "We justified it to ourselves that Gmail, another great, non-fictional consumer service, also launched on April 1, 2004".

Here's a simple rule. If you're planning to make a major product or service announcement, particularly one that could affect millions of users or, say, the whole Internet, perhaps choose a date that will not make people think you're scamming them.


Comments

    They did, however, explain why they decided to push ahead with a April 1st launch date regardless.

    In both announcements, they are at pains to mention it's not an April Fool Day hoax, noting that the use of 1.1.1.1 is a play on date, which in the United States is shown as 4/1.

    Yes, I must admit when I saw the headline I ignored it, figuring it was either an April Fools' joke, or I would see articles about it (such as this one) in the following days.

    To my mind, the absolute cleverest April Fools' joke was when Github announced support for Subversion[1]. The kicker was it was real. I think of it as the joke that keeps on giving.

    [1] https://blog.github.com/2010-04-01-announcing-svn-support/

    9.9.9.9 for life

      The problem with 9.9.9.9 service in Australia is that it has a 120ms latency, where as the new 1.1.1.1 has a 3.8ms latency.. Only my ISP's service at 2.5ms is faster..

    Avoiding the first of April is like not saying "Voldemort"*.
    It just gives into the fear and keeps a terrible tradition going.
    Let April Fool's Day die by doing more regular stuff on 1 April.

    In fact, releasing it on 1 April made you write another article about it, increasing its exposure.

    *Yes, I know what happens in HP&TDH, the one time you couldn't say his name.

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