Telstra has confirmed that every NBN customer on a 25Mbps plan will soon have their download speeds doubled at no additional cost. The move follows NBN Co's decision to halve the wholesale cost of 50Mbps plans - so the speed upgrade isn't actually costing Telstra anything. Still, a free speed upgrade is a free speed upgrade! Here's what you need to know.
If you're one of the approximately 850,000 users on an NBN 25 plan from Telstra, you can expect to see your speeds double over the next few months. Telstra is upgrading all 25Mbps customers to the newly-named 'Standard Plus' plan which boast maximum theoretical speeds of 50Mbps/20Mbps.
Existing Telstra customers will be automatically rolled over to the new plan sometime in the next few months. Here's the spiel from Telstra:
These customers don’t need to do anything – we’ll upgrade the speeds in the background, and let them know once they can make the most of faster speeds (4K streaming, smart home, video conferencing, large-file uploads and system backups, etc.).
New customers, meanwhile, will receive a bonus Telstra Smart Modem with 4G mobile backup when they sign up for a Standard Plus NBN bundle. This modem comes with an inbuilt, pre-activated SIM that connects to Telstra's mobile network during broadband outages.
So to recap, Telstra's NBN 25 customers will soon get faster internet without having to do anything. Of course, the speeds you actually receive will depend on where you happen to live. If you struggle to reach 25Mbps now, the speed improvements are likely to be minimal.
For its part, Telstra is claiming that customers can receive "typical" minimum evening speeds over 60 per cent of the maximum speed during peak times.
Wholesale prices on the National Broadband Network are being cut in a bid to encourage Australians to sign up for faster broadband plans. Whether that approach works will depend on internet service providers getting on board and offering cheaper packages. Here's what we know so far.