New Microsoft 365 Business Pitched At SMBs

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Microsoft is announcing the general availability of Microsoft 365 Business, purpose-built for businesses with up to 300 employees, many of whom currently operate without formal IT management. Available in Australia today, Microsoft 365 Business brings together Office 365, Windows 10 and Enterprise Mobility + Security.

Microsoft General Manager for Digital Workplace and Collaboration, Ian Heard, said “Our research reveals a sweet spot for a comprehensive solution for SMBs. Small business owners are excellent operators, often dealing with tight margins and even tighter timelines. As such, Microsoft 365 Business is a practical answer to a growing demand for digital excellence in the workplace, without the need for an expert IT manager to support it.”

Microsoft commissioned research through YouGov with 1,000 Australian SMB employees to understand how IT is managed and identified the ‘Involuntary IT Manager’ - someone who supports a business when IT issues arise even though technology support isn’t their primary role. They found that 63% of people admit to constantly solving IT problems as an addition to their day-to-day job. And 9 in every 10 employees feel it’s important to be able to access and troubleshoot technology issues without a professional.

One of the first customers on Microsoft's books for Microsoft 365 Business is Basketball Australia.

Chief Executive Officer, Anthony Moore said, “Microsoft 365 Business will allow us to standardise our processes so Windows 10 and Office 365 are accessible on all devices, providing a sophisticated communication platform for coaches, stakeholders and internal business managers to communicate both internally and externally.”

Microsoft 365 Business is available from today

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