Usually, installing and uninstalling programs goes without a hitch. Considering they're the first and last steps involved in using any application, you'd hope they go smoothly. But there are times when a tool stubbornly refuses to remove itself when asked, or a Registry key has busted, prevent you from installing your favourite utility. Don't worry about a third-party app to fix things -- Microsoft has you covered.
Recently I was trying to update iTunes on my Windows PC, but after multiple uninstalls and installs, the process would always stuff up when trying to load a component called "Apple Software Update". Rebooting didn't help either.
Fortunately, Microsoft's "Program Install and Uninstall troubleshooter" can address a lot of common issues that prevent software from installing or uninstalling correctly -- including my problem with iTunes.
Here's what it fixes, according to the company's support article:
- Corrupted registry keys on 64-bit operating systems
- Corrupted registry keys that control the update data
- Problems that prevent new programs from being installed
- Problems that prevent existing programs from being completely uninstalled or updated
- Problems that block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel
The program works on the most recent versions of Windows, starting from 7 (sorry Vista users).
It's a bit strange the troubleshooter isn't built into the operating system and the download page is somewhat bare, considering the tool's usefulness. Ah well, at least you know about it now.