Almost everyone has been burned by ISP claims of speeds that are prefaced with those magic weasel words “up to”. Well, the ACCC has put ISPs on notice by funding a new performance monitoring system that will keep providers of services on the NBN honest. The aim: to show consumers what speeds telcos are really providing during peak and off-peak hours.
The monitoring system will keep tabs on around 4000 connections. You can sign up for the program once it’s launched via the ACCC web site.
ACCC Chairman Rod Sims said “The program will also allow the ACCC to determine if issues are being caused by the performance of the NBN, or by internet service providers (ISPs) not buying sufficient capacity. It will also provide ISPs with independent performance information from which to draw when making speed claims.”
Once they collect a bunch of data, the ACCC says they will publish the data later this year so consumers can make informed decisions about service providers.
The testing program, which the ACCC says will cost around $7M over four years will be delivered by an as yet unannounced service provider.
A pilot program was run a couple of years ago but that was for just 90 homes.
Despite many naysayers suggesting we don’t need a super fast network, data released by NBNCo this week suggests otherwise.
They say “Homes connected to services over the nbn™ network are downloading around 144GB of data each month which is a 32 per cent year-on-year increase and around 1.2 times the national fixed-line average and 76 times the mobile average”.
And with the number of connected devices in our businesses set to grow significantly over the next few years, our thirst for data will only increase.
The ACCC is often accused of being a toothless tiger. But its ability to put this kind of program together is one way it can help businesses and consumers make better devisions about which retailer they will use for their internet connection.
Will you be signing up to join the monitoring program?