Slack is a team communications tool that has suited smaller working groups. But in bigger organisations where a number of individuals may be using Slack to communicate within their own teams, they can become disconnected from each other. Slack has now introduced a new offering called Enterprise Grid which aims to facilitate communication between teams in large organisations and give administrators more control.
With Microsoft trying to cut its grass with Teams, Slack has upped its game in trying to secure the favour of large organisations with the introduction of Enterprise Grid.
Enterprise Grid can be used to connect disparate Slack teams together and allows administrators to easily create new instances of the team chat tool, also known as "workspaces", for new groups. It gives administrators centralised controls to deploy and manage Slack workspaces within their organisations.
Administrators have control of permissions along with security, policy and compliance settings, including for data retention, for each workspace. Grid also supports integrations with eDiscovery, data loss prevention (DLP) and offsite backup providers, including Palo Alto Networks, Bloomberg Vault, Skyhigh and Netskope.
A company can create an unlimited number of workspaces internally. All of these workspaces can have shared communications channels, which serves as a bridge between two or more workspaces. This allows teams to collaborate cross-functionally, without exposing one another to sensitive information or share details that are unnecessary for the other groups.
According to Slack:
"Now with Grid, a new single layer spans the entire company, and enables people to find each other, information, and workspaces relevant to their role or team. Search, one-to-one and group direct messaging, and discoverable workspaces all exist in this layer, which means that people can sign into Slack once and have access to all the tools, people, and spaces they need to do their job."
Slack already integrates with a number of third-party applications including Salesforce, IBM, Box, Adobe, and G-Suite. It has now formed a new partnership with SAP to add a portfolio of integrations across Hana Cloud Platform, SuccessFactors and Concur to Slack.
Slack operates on a subscription model but there's no pricing details available for Enterprise Grid. Organisations interested in implementing Grid will have to Slack's sales team directly.