Samsung has temporarily suspended production of Galaxy Note 7 in response to continued smartphone explosions. It appears that at least some replacement units are suffering from the same fault that can cause the phone to burst into flames, prompting a second safety recall. Here’s what you need to know.
Samsung just can’t catch a break. Following the worldwide safety recall of the Galaxy Note7, the manufacturing giant has reportedly been forced to temporary halt production of its flagship smartphone. The news leak comes from South Korea’s Yonhap News Agency, citing an unnamed source.
Update: Here is the official statement from Samsung Australia:
“Samsung Electronics Australia is aware of a number of incidents involving replacement Galaxy Note7 smartphones. Samsung is conducting a thorough investigation into this matter.
“We continue to move quickly to investigate the reported cases to determine the cause and will provide an update as soon as possible.
“Samsung Electronics Australia is working with its partners. We understand that telecommunications operators and retailers in Australia have paused the supply of replacement Galaxy Note7 smartphones in this country and are providing loan phones to concerned customers.
“Samsung Electronics Australia would like to reassure our customers that we take this matter very seriously. We apologise for any inconvenience and appreciate their patience as we work diligently through this process.”
Aussie telcos are offering the Samsung Galaxy S7 Edge as a replacement device for affected customers. Presumably, you’ll be able to trade that in for a new Note7 once they finally right this monumental problem.
Still holding onto a possibly faulty Note7? Read what you need to do with the device here.