Vodafone’s Network Is Back Up

After a nationwide outage last night, Vodafone’s network is back up. The telco updated customers at 2:30am this morning, without clarifying what caused the problem.

7:55am Update: A spokesperson for Vodafone has now stated a “router issue” caused the outage.

Customers were unable to connect to the network at all, while Vodafone took three hours to publicly acknowledge the outage.

“At around 6.30pm yesterday, we experienced an issue which impacted part of our network, resulting in intermittent disruption to voice, text and data services,” a Vodafone Spokeperson announced today. “Mobile services were progressively restored from 10.45pm, with all mobile services fully restored at 1.35am”.

“We thank our customers for their patience and apologise for the inconvenience caused”.

The disruption, was caused by “a router issue”, during which 4G services were unavailable. “Customers would have automatically accessed 2G and 3G services, but congestion was experienced,” the spokesperson says.

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