Things aren’t looking good for the Samsung Galaxy Note7 which is currently embroiled in an exploding battery controversy. Aussie retailers JB Hi-Fi and Dick Smith have pulled the smartphone from shelves and removed it from sale in their online stores.
It seems a mass safety recall for the Samsung Galaxy Note7 is imminent, with Australia’s leading electronics retailer pulling the device from sale. This morning, all JB Hi-Fi outlets in Australia removed existing Note7 stock from store shelves under directions from head office.
When JB Hi-Fi customers click on the Galaxy Note7’s online product page, they now get this:
We contacted a JB Hi-Fi representative who confirmed that the phone has been “quarantined”.
“Currently, we haven’t been advised of a safety recall. Our head office has been in communication with Samsung and at the moment [the stock] has just been quarantined, the representative said.
They added that JB Hi-Fi has received no customer complaints relating to exploding batteries since the phone went on sale last week.
Dick Smith has followed suit with a Note7 quarantine of its own. Interestingly, Dick Smith is still selling the dual-SIM version of the Note7, which suggests the potential fault may be linked to the single-SIM model only. Bing Lee, meanwhile, is still happily selling both versions at the time of writing.