Deliveroo is serving up free burgers today from a variety of burger joints across Sydney, Melbourne and Brisbane — except the site appears to be down for some users. Is there anything that can be done?
Update #1: Here’s an official response from a Deliveroo rep we spoke to:
“We are thrilled that there has been such a high demand for Free Burger Friday. We acknowledge that some members of the public have had difficulty getting on to the Deliveroo website and app. Don’t worry, this is running smoothly, only slow due to increased traffic on the site.”
Update #2: The promotion has now been cut short, a scant 15 minutes after it began. In an attempt to appease legions of hangry customers, Deliveroo is providing free delivery for the rest of the day. Here’s the update on its website.
We all should have seen this coming. After days of hyping its free burger promotion, Deliveroo has been knocked offline. Both the mobile app and website currently aren’t working for most users, no doubt due to the massive spike in traffic.
Some users are managing to get inside the app, but the free burger promotion appears to be AWOL. You might be able to gain access by switching your data on and off and then relaunching the app. But you better make it fast as the orders are likely to be maxed out in minutes.
Has anyone managed to get their free burger? Let us know how you fare in the comments.