Many of us have a hard time asking for stuff, and that doesn't make for strong negotiating skills. Self-improvement guru Ramit Sethi calls out a classic mistake among passive hagglers: we make it too easy for the other party to say no.
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In his Ultimate Guide to Personal Finance, Sethi offers scripts for haggling everything from credit card interest rates to bank fees. In this guide, he offers a few specific don'ts for negotiating. Making it too easy to say "no" is one of them. He writes:
- "Are you sure?" Don't make it easy for the rep to say no.
- "Is there anything else I can do?" Again, imagine if you were a customer service rep and someone said this. It would make your life easier to just say "NO". As a customer, don't make is easy for companies to say no.
Think like a journalist and don't ask closed-ended questions. Instead, ask questions like, "what can you offer?" It's is a classic haggling technique because it works a hell of a lot better than "are you sure?"
You can sign up for Sethi's Ultimate Guide here, and check out Part 3 of the guide, which includes more negotiating techniques, below.
The Ultimate Guide to Personal Finance-Part 3 [I Will Teach You to Be Rich]