Samsung Issues Second Warning, Recall For Its Fire-Prone Top Loaders

Samsung Issues Second Warning, Recall For Its Fire-Prone Top Loaders
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An “unsatisfactory” response to a national recall of various models of Samsung top loader washing machines has prompted the company to redouble its efforts to raise awareness of the issue. Some six models are affected — according to Samsung, they can pose a fire risk if left unattended.

Photos via Fire & Rescue NSW

As a media release on the NSW Fair Trading website explains, despite an “extensive” recall campaign in April 2014, only 42 per cent of sold washing machines have been attended to by the manufacturer.

The following models, sold between February 2010 and February 2013, are affected:

  • SW75V9WIP
  • SW65V9WIP

If you own one of the aforementioned machines, Samsung has a web page set up where you can enter your details and arrange a free service.

It also contains details on how to identify your top loader model and an FAQ regarding the recall.

Samsung Top Load Washing Machine Recall [Samsung, via the ABC]


  • We really need a system where we can register products we own, and get notified by email/smartphone app about recalls, if products could be added to it by barcode as well it would be cool, even better if the receipts had a QR code you could scan that contained the details of what you bought so you don’t have to scan each item and add the whole lot to the list.

    I have the recalls app on my iphone and browse is every few days interesting to see some items that get recalled like dairy free food recalled for containing undeclared allergens … dairy, fireproofing that that isn’t lots of electrical stuff that can burst into flames.

    • We do have a system to register products… its called a warranty.

      The reason Samsung is have trouble is cause no one fills in the warranty cards on their major appliances…. car recalls dont usually have this problem, cause the dealers wont let you leave without completing every form in triplicate.

      • On the canberra times website article on this, in the comments there’s people commenting they have contacted Samsung when the original recall came out and are still waiting on fixes. Also seems Samsung don’t care very much either.

      • Not true, not everything comes with a warranty card yes major appliances like this do, im talking about including things like food, clothes and stuff you buy from kmart etc which don’t.

        I’ve never filled in warranty card because well I’ve always assumed its warranty related and you don’t have to fill it in for warranty i never thought it was for recall support.

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