An "unsatisfactory" response to a national recall of various models of Samsung top loader washing machines has prompted the company to redouble its efforts to raise awareness of the issue. Some six models are affected — according to Samsung, they can pose a fire risk if left unattended.
Photos via Fire & Rescue NSW
As a media release on the NSW Fair Trading website explains, despite an "extensive" recall campaign in April 2014, only 42 per cent of sold washing machines have been attended to by the manufacturer.
The following models, sold between February 2010 and February 2013, are affected:
If you own one of the aforementioned machines, Samsung has a web page set up where you can enter your details and arrange a free service.
It also contains details on how to identify your top loader model and an FAQ regarding the recall.