Let’s say you find a great deal online — but it’s for “in-store pickup only”, making you immediately dread having to leave the house. But this is more than a slight inconvenience — it’s a retail ploy.
Photo by colorblindPICASO
The idea is simple. You go to the store to pick up your item, you see something else, you buy. While it can seem a good idea (or a way to save on postage), there’s a risk you’ll spend more.
Consumerist notes a comment from R.B. Harrison, chief omnichannel officer for US retailer Macy’s. (Side note: chief ominchannel officer is the most ridiculous thing we’ve heard this year.) Harrison told the Washington Post:
It gets footsteps into our stores. We experience, on average, increased sales. So, they buy $100 worth of stuff, on average, they leave with $120 to $125 worth of stuff. So it’s a very good transaction for us, and we get them to experience a Macy’s brand.
For more insights, check out the full post over at Consumerist.
Here’s How Stores Trick You Into Spending 20% More [Consumerist]