How Pizza Hut Became A Target For Hackers

When Pizza Hut Australia audited the computer systems of its 300 local outlets, it found something disturbing: 20 per cent of its stores had experienced downtime due to malware infections.

Picture: The Shopping Sherpa

Pizza Hut stores operate on a franchise model, while the computerised point-of-sale (POS) systems used are centrally managed from the company's central office in Sydney. Analysis of 2012-2013 traffic found that one-fifth of stores had suffered from downtime. Fixing those problems usually required the entire system to be reimaged — a process that could take up to the day. (Understandably, franchise owners aren't necessarily highly skilled in IT.)

The issue, according to a recently published Pizza Hut case study, was a poor signature detection system. After replacing that with a cloud-based system from Webroot, performance has improved considerably.

No solution is supreme, mind. In the first three months since the system change, there has been one incident of malware-related downtime. But that's definitely an improvement.


Comments

    and "How did Pizza Hut become a target for hackers?"

    By signature I presume you mean AV signatures?

    Your articles are usually top notch, but this one is really skim on details.

    No solution is supreme............groans and rolls eyes

Join the discussion!

Trending Stories Right Now