Think technology is taking over everywhere? Think again. Australia Post has announced a plan to modernise rural and regional post offices. One of the key upgrades? Upgrading 432 branches which are still using manual point of sale systems.
Picture: Melanie Hughes
Here’s how Australia Post explains that element of the plan in its media release:
Offering connection to Australia Post’s electronic point of sale system (EPOS) for 432 LPOs [licensed post offices] that currently use manual processes. This will allow these stores to offer customers additional services such as payment by credit card or EFTPOS and banking services.
Quite frankly, the mind boggles out that thought of operating any kind of business without an electronic POS system. It’s quite possible that the smaller LPOs do have electronic systems for other products they sell, and stick to manual processes purely for postal activities. But that still sounds unnecessarily painful and low-margin.