So this is entirely #firstworldproblems, but I’m curious to see what readers think: I came back to my hotel room in Houston today and found an apologetic note, explaining that the room had not been serviced because of a staff shortage.
Here’s what it said:
Dear Valued Guest: Due to unforeseen circumstances involving shortness of staff, we will not be able to service your room today. We sincerely apologize for the inconvenience however, if you require any replenishments with toiletries or amenities, please do not hesitate to contact the front desk. We thank you for your patience and once again apologize. Regards, Hotel Management
Obviously, the world is still turning. Pulling up my bed took me five seconds, there are plenty of towels, and I can easily get more coffee from reception if I want it. There’s no real inconvenience here.
On the other hand: this room is costing $360 a night (that’s the TechEd effect). At that price, I can’t help thinking that there should be a bit more involved than just an apologetic letter. Perhaps a small credit for room service?
For now, I’m just chalking it up to experience. But if I get the same note tomorrow, I suspect I’ll be less happy and asking for something. What does the Lifehacker community think I should do?