eBay Demonstrates How Not To Handle Being Hacked

eBay has been hacked. All of its 145 million users need to change their passwords. But eBay apparently doesn’t think that’s worth mentioning anywhere on its home page.

Picture: Getty Images

As security expert Graham Cluley points out, eBay has not placed a link announcing its security breach anywhere on its home page. It hasn’t yet sent emails to notify users, it doesn’t force you to change your password when you log in, and it doesn’t offer any easy instructions on how to change your password (we’ve got you covered there). A company that has been hacked should do all those things, rather than trying to pretend it didn’t happen.

The lesson here? eBay is setting a disgraceful example. Don’t emulate it. Hacking attacks can’t always be avoided, but stupidity can be.

Why is eBay burying news of its security breach from its millions of web visitors? [Graham Cluley]


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