Lifehacker Awards 2013: Best ISP

Lifehacker Awards 2013: Best ISP
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The 2013 Lifehacker Awards continue with a category that affects us all every day: best ISP. Who will take the gong?

Modem picture from Shutterstock

Readers’ Choice: iiNet


iiNet took close to a quarter of the vote — its nearest competition came from its own subsidiary, Internode. iiNet’s plans aren’t the absolute cheapest, but it has an exemplary reputation for a service and a wide range of bundle options, from Fetch TV to mobile phones.

Editor’s Pick: iiNet


I’m not arguing with the popular consensus here. 2013 didn’t see a lot of change in the ISP market — blame uncertainty over the NBN for that — so I’ll happily go with the customer service leader.

Thanks everyone for voting! Keep checking back throughout the week for more winners.

Comments

  • I have been with iinet for 18 months now, before that i was with TPG, Telstra and AAPT. whilst they all delivered internet as reliably as iinet has done it just the small finishes with iinet that is much greater.

    1) i dont seem to get that early evening ‘slow down’ when everyone in the hood is using bandwidth,
    2) iview on FREEZONE and much more
    3) customer service – its the only company i know that when you ring will put you in a queue for a call back in x minutes and actually get a call back in something close to x minutes.

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