The 2013 Lifehacker Awards continue with a category that affects us all every day: best ISP. Who will take the gong?
Modem picture from Shutterstock
Readers’ Choice: iiNet
iiNet took close to a quarter of the vote — its nearest competition came from its own subsidiary, Internode. iiNet’s plans aren’t the absolute cheapest, but it has an exemplary reputation for a service and a wide range of bundle options, from Fetch TV to mobile phones.
Editor’s Pick: iiNet
I’m not arguing with the popular consensus here. 2013 didn’t see a lot of change in the ISP market — blame uncertainty over the NBN for that — so I’ll happily go with the customer service leader.
Thanks everyone for voting! Keep checking back throughout the week for more winners.
Comments
2 responses to “Lifehacker Awards 2013: Best ISP”
Will have a look at them when my current contract finishes.
Would love to see how the others placed.
I have been with iinet for 18 months now, before that i was with TPG, Telstra and AAPT. whilst they all delivered internet as reliably as iinet has done it just the small finishes with iinet that is much greater.
1) i dont seem to get that early evening ‘slow down’ when everyone in the hood is using bandwidth,
2) iview on FREEZONE and much more
3) customer service – its the only company i know that when you ring will put you in a queue for a call back in x minutes and actually get a call back in something close to x minutes.