Workplace challenge #274: how to tell a colleague that what they have done isn’t up to scratch. The best approach? Focus on giving advice on small issues before they expand into major problems.
Feedback picture from Shutterstock
MongoDB cofounder Dwight Merriman offered up that advice in an interview with the New York Times:
I think one tactic is just to have lots of small conversations so that they don’t become elephants in the room.
Merriman also suggests using email for small pieces of feedback, which can avoid the awkwardness of face-to-face confrontation. Just be sure to phrase your comments carefully.
Dwight Merriman of MongoDB on Leading by Enthusiasm [New York Times via via Business Insider]