If you have a landline phone with Telstra, you'll be paying more for most of your calls from January 1 2014. Call connection fees, local call costs and per-minute rates are all on the rise.
Picture: Getty Images
These are the key changes Telstra is introducing across its home phone plans, which are all being rebranded with names beginning with 'Voice':
- Call connection fees will rise from 45 cents to 49 cents.
- The per-minute rate on Plus and Advantage will rise to 25 cents.
- Local calls will rise in cost to 22 cents on Plus and Advantage plans.
Telstra caps these costs even on its cheapest plans, but what that means is that short calls are expensive. On the $35.95/month Plus plan — which will have the rates listed above — listed above, calls to national numbers are capped at $2 per call for 20 minutes between 7am and 7pm, and at $2 for three hours between 7pm and 7am. Merely making a call will therefore cost you 74 cents; a six-minute call will cost the same as a 20-minute call.
As ever, many of those options are cheaper if you sign up for a bundled plan or a more expensive deal that includes more credit — but that in turn makes it less likely that you'll switch, even if call costs are overpriced.
We always recommend assessing how you actually use your phone and paying accordingly. In an era where you can easily score unlimited calls in Australia on a sub-$40 mobile plan, paying $35.95 for a landline and then 25 cents per minute for a call seems quite foolish.
Telstra announces changes to fixed line call prices and new plan names [Telstra Exchange]