Skytrax has announced the winners of the 2013 World Airport Awards, which rate all aspects of an airport from check-in to departure. Find out how Australia fared compared to the rest of the world and which of our airports came out on top.
Airport picture from Tupungato/Shutterstock
The World Airport Awards are conducted annually by the aviation research organisation Skytrax. The results are based on 12.1 million survey questionnaires completed by 108 different nationalities of airline customers spread across 395 airports worldwide. Each airport is assessed across 39 different categories, covering everything from check-in procedure to shopping and security.
This year, Australia failed to place in the Top Ten, with Singapore's Changi Airport topping the list. Here are the Top Ten airports in full (you can also view the Top 100 here).
The World's Best Airports:
|1. Singapore Changi Airport|
|2. Incheon International Airport|
|3. Amsterdam Schiphol Airport|
|4. Hong Kong International Airport|
|5. Beijing Capital International Airport|
|6. Munich Airport|
|7. Zurich Airport|
|8. Vancouver International Airport|
|9. Tokyo International Airport (Haneda)|
|10. London Heathrow Airport|
The awards also break down the world's best airports by region. For Australia/Pacific, New Zealand's Auckland International Airport pipped Australia to the top post, with Brisbane Airport slotting into second position. Melbourne, Sydney and Gold Coast took out third, fourth and fifth position, respectively. Here's the full list of best airports in our region.
Best Airports in Australia/Pacific:
|1. Auckland International Airport|
|2. Brisbane Airport|
|3. Melbourne Airport|
|4. Sydney Airport|
|5. Gold Coast Airport|
|6. Christchurch International Airport|
|7. Adelaide Airport|
|8. Perth Airport|
|9. Honolulu International Airport|
|10. Wellington International Airport|
Naturally, any 'Best Of' list is going to be a bit subjective, even when it involves millions of respondents. For instance, some people really enjoy the awe-inspiring opulence of Dubai International Airport, while others highly prefer something smaller and more relaxed. There's also no indication of how many international airports each respondent has actually visited. Personally, we would have rated Melbourne higher purely for the ease of international/domestic transfers.
In your experience, which Australian airport provides the best service and how does it compare to airports worldwide? Conversely, which airport have you found to be the absolute worst? Let us know in the comments section below.