Would You Buy Internode’s NBN Phone?

Internode today announced details of the phone services it will offer with its NBN plans. Given the choice between paying $19.95 a month line rental for a semi-traditional phone service, nothing for a VOIP service apart from calls, or giving up on a landline altogether, which option are you going to choose?

Internode offers three choices to customers who sign up to its NBN plans:

  • No voice services at all, which makes sense if you’re happy to use your mobile, or rely on third-party options like Skype.
  • The Internode Fibre Phone Service, which costs $29.95 a month on its own and routes calls through a handset connected directly to your network termination device. That drops to $19.95 a month if you bundle it with an NBN service from Internode (and it’s difficult to imagine too many people buying one without the other). Calls on these plans are charged at the same rates as Internode’s existing NodePhone plans (18 cents untimed for landline calls, 29 cents a minute to mobiles.)
  • The NodePhone-Initial VOIP bundle, which doesn’t cost anything per month but charges calls at the same NodePhone rates. You’ll need a VOIP-capable router to use this. You can pay for additional credit bundles if you use your phone heavily.

On our NBN Planhacker ranking, which only assesses the data components, Internode has some advantages (no contract requirements, no off-peak options) and some disadvantages (more expensive data than many rivals). The voice options are a handy addition if you want a landline, but by my reckoning don’t change that essential positioning.

Provider aside, when the NBN reaches my house, I suspect I’ll just use it for net access and rely on my mobile. What will you do?


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