The Biggest Problems With Each Cloud Storage Service (And How To Fix Them)

The Biggest Problems With Each Cloud Storage Service (And How To Fix Them)

Cloud storage services are terrifically useful, but none of them are perfect. FixYa’s Cloud Storage Report identifies the biggest problems users have with Dropbox, Google Drive, iCloud, Box and SugarSync and what you can do about those issues.

FixYa users’ biggest complaints about Dropbox are: security concerns and storage limits. There’s not much you can do about the service’s security snafus, except steer clear of storing sensitive information on Dropbox or, if you must, encrypting your files before you store them there. As for space limitations, there are several methods to get extra space in Dropbox for free.

Google Drive users complain about missing folders and syncing issues. Luckily, one of the menu options for Drive on your computer is “Local Google Drive folder is missing” — so you can fix issues caused by deleting folders or renaming them.

The top issue users have with SugarSync is a bit odd (or at least niche): no Quickbooks support. Sorry, not much you can do about that. As for lack of storage space and pricing, you can also get more space for free on SugarSync through referrals.

iCloud and Box users also seem to have specific problems, such as Mountain Lion update errors for iCloud and upload issues for Box. FixYa offers several troubleshooting steps/fixes for both of these services and some of the other complaints for the ones mentioned above.

Hit up the link below to read the entire report. (You can also check out a comparison of the most popular cloud services here or get help figuring out what to do with all the free online storage space.)

The FixYa Cloud Storage Report [FixYa]


    • Woot! We must be safe!

      Its just like the recent sub $100 SSD guide Kotaku posted where almost half were over $100 and they missed probably one of the most reliable brands Intel was missing. I know Lifehacker and Kotaku are reposting other peoples results but why do reviewers keep leaving out the bleeding obvious.

      SkyDrive has one of the highest storage limits up front. You think that alone would have got it into FixYa’s report.

      • Lifehacker do the same thing with PDF viewers. They continually talk-up the seriously under-featured Nitro and don’t mention more mature products. Advertorials anyone?

        • Eww I hate Nitro. Had a client that had 4 copies on her machine. Yes when she upgrades it created a new installer entry. Which screwed up the normal removal process. So this meant I had to hack the registry to clear it out before Windows 8 was happy to upgrade.

  • Amazon S3 is another “massive major” missing from the discussion. In terms of service, cost and data-security-redunancy they would be hard to beat. The issue with AWS S3 is that it’s NOT tailored towards consumers. It’s aimed at mega-corporate-back-end customers.

    BUT… we mere mortals can utilise all the benefits of AWS S3 with third-party front end software such as JungleDisk (Win/Mac/etc) or something like Haystack’s ARQ on the Mac.
    JungleDisk has the added benefit of offering data-sync across computers and devices, and platforms. And you’d be hard pressed to find a better solution than ARQ for the Mac.

    I use both. JungleDisk of for a subset of my important data (about 5-6GB) that I need access to from multiple devices, and I want it to be up-to-date for any changes, made anywhere, on any device.

    ARQ I use to backup about 250GB of photo’s mainly from my iMac, as well as the rest of my sundry-important-data that I just need to be able to get back if something goes wrong, but I don’t need anywhere-anytime-access.

    Both these front-ends feed into my Amazon S3 account. Both are JD and ARQ are robust 100% TNO (Trust No One) fully encrypted solutions where only I have the keys to decrypt. (Division of RackSpace)

    One word of caution to anyone considering Amazon Glacier storage. Make sure you are very clear on the terms regarding retrieving your data. And possible costs. Basically they make your data available for a set time (24 hours) for you to download. Unless you have huge-pipes, most people can only manage 20-30GB per day max. No good if you need to get back 100GB+ of lost data. I’m sticking with regular AWS S3 for now.

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