Many businesses rely on Exchange and SharePoint, so if those services crash there’s often wailing and gnashing of teeth. However, recovering from an Exchange or SharePoint outage can be a slow task.
A survey of 326 individuals by data recovery firm Kroll Ontrack asked participants how long it had taken to recover from their last Exchange or SharePoint outage. As you can see from the chart above, while one-quarter recovered within two hours, 40 per cent took between half a day and a day. Recovery procedures for production Exchange and SharePoint servers are often complex, with some systems requiring an exact replication of all details in order to function correctly. For systems of this scale, instant restoration is always going to be tricky; having a well-planned backup and recovery process, and testing it regularly, is vital.