Save Time On Family Tech Support By Sending YouTube Videos Instead

As the resident computer expert, many of you get asked to explain things all the time to your less tech-savvy friends and family. Redditor David722 recommends saving yourself the hassle by finding an applicable YouTube video and sending it over.

Obviously, it's good to be helpful, but we can't all be on call 24 hours a day for fixing simple email, backup or printer problems. Chances are the very thing you need to explain already exists in tutorial form on YouTube, so you can save yourself a lot of time by sending a link to that. The next time someone asks you for help, search YouTube and send them a video instead. It will save you a lot of time, and they'll still be grateful for your help.

LPT: Before wasting your time teaching someone to do something (usually on a computer) search YouTube [Reddit]


Comments

    Have been doing this for a few years now.. if only youtube had been around in the 90's and early 2000s... and that the people who I was assisting hadn't so totally screwed their computers that they couldn't even get on youtube if it even existed.

    But the best solution is to charge them "mates rates", because charging them anything at all will heavily reduce the calls.

    If you count the time you spend viewing/filtering the videos to make sure they actually address the problem competently, completely and comprehensively you're probably better off simply dealing with the issue yourself.

      I agree. The occasions where I have helped people with computer problems, I find 9 times out of 10 they like to sit close and be talked through to learn and find out how to avoid the same prob next time.
      Personal touch I guess ? Anyway charging money is another issue, mates rates seem to work out best. cheers

Join the discussion!

Trending Stories Right Now