Would You Rather Streaming Music Or In-Store Pickup From JB Hi-Fi?

Would You Rather Streaming Music Or In-Store Pickup From JB Hi-Fi?

In its annual results announcement, JB Hi-Fi outlined two major business changes: the introduction of a subscription streaming music service before Christmas, and plans to allow online ordering to be picked up in stores. Which would you rather see?

Exact details on the timing of both options are still emerging. On the online shopping front, JB’s announcement says this:

We will shortly enhance the [online]offer further with the additional convenience of being able to order online and pick up in-store.

That kind of offer is common overseas, and not entirely unknown in Australia. Officeworks already has a similar option, and Australia Post is experimenting with a scheme to allow 24-hour delivery stops so you can pick up online orders outside of business hours. Nonetheless, JB’s adoption could drive other retailers to add the option.

As for the music service, called JB Hi-Fi Now, that’s due before Christmas. It will initially be PC and Mac, with mobile options to follow. No details on pricing, but there will be a claimed 6 to 8 million tracks and 100,000 artists. The clear rival in the local market is Qrocity. Given rights issues, it seems less and less likely we’ll see other options like Spotify appear here.

For myself, I’d rather have in-store pickup than another option to access music which isn’t, in the final analysis, mine. What’s your reaction?

JB Hi-Fi Results [PDF]


    • Agreed. I’m one that prefers to have a physical copy too.

      And now since my music collection has stopped growing I don’t really need to buy new music as often, just when a band I like releases a new album.

  • Streaming music is pretty pointless IMO, especially in Australia. A majority of the time I’m listening to music whilst travelling, either in a train or in a car, I can’t stream music in either of those situations, on the train I barely get enough reception to get ad’s for games I’m playing, and in the car, 1 I can’t hook my phone up to my stereo (only my iPod), 2 I don’t always have reception (again) and 3, isn’t it illegal to use your phone whist driving (maybe?)?

  • Only problem is that they can’t really do the price matching when you buy online.

    Last time I bought from JBs I had them slash the price by close to 50% based on the price of a competitor.

  • Neither excite me terribly but the in-store pick up is the one I would be likely to use occasionally.

    I can’t use streaming during the work day (office network prevents it) and I’ve no intention of paying for extra data on my mobile just so I can stream other people’s music. I have an iPod full of music I like and can always turn on Triple J or our local indie radio station (3D) if I want something new. At home I have enough wiggle room in my data plan to stream if I want to but it’s never really appealed to me. Perhaps I might have felt differently if this was available when I was younger – in my teens and 20’s music – new music in particular – was very important, as a 40 something I’m less fussed and happy to listen to the thousands of songs I already own most of the time.

  • I hit JB’s to check out the tattooed hipster girls. I’d go pickup just to see them… but after making them my friends it seems that JB’s isn’t the huggy bundle of love it used to be…

  • In-store pickup is nice, but seeing as freight is free with them, it’d be an odd thing to want! It’s like asking if you’d rather have it delivered to your front door, or to a shopping centre 10 minutes away!

  • Never understood the desire to stream music to be honest. Most music is so readily available for downloading that it seems kinda points.

    And for the times when I feel like purchasing music, I’ll just order it online from whatever store is the cheapest and have it delivered.

  • So long as they keep the option to have the CD posted to you, I think this is a good development. Their stock system is pretty accurate and this should mean that they can move more of their retail inventory – plus the incidental impulse buys that everyone seems afflicted by! :–P

  • I’d be willing to pay for a reasonably priced music streaming service simply because I already have a wall of CD’s, a couple of cupboards full of vinyl, a mountain of cassettes stored wherever they can fit ANF a HDD full of music and having to choose what to load my phone with for on the go listening is frankly a pain in the arse!

    Plus by encouraging these sort of services we might finally see some movement in improving mobile services and plans to actually make them useable!

    As for store pick-up… if I can buy it cheaper and have it delivered for free then there is really no point.

    • Probably should also mention I use Jango Radio and Grooveshark quite happily at home, so all the other music just really sits there and gathers dust (or the digital equivalent for the music on the HDD)

  • In-store for sure.
    I doubt we’d see anything innovative with the streaming service. In Australia those who pay for music almost certainly do it with iTunes so I don’t imagine it would be a success anyway.

  • I currently stream music via Spotify and it works wonderfully well both through my Sonos S5 at home and my iPhone on public transport and in the car. Traditionally I’ve always preferred to own my own music but with the huge library of music available to stream these days there’s really no need. In fact, I’m seriously considering deleting my 200GB iTunes music collection to free up disk space. I should add that as a British expat my Spotify subscription is linked to my UK bank account.

Show more comments

Log in to comment on this story!